This course can help you on the path to gaining a career in computer technical support. You’ll gain advanced skills to help towards a more senior role.
The course will help you to understand the role of technical support in the workplace and help you develop the knowledge, understanding and skills necessary to undertake this role.
The course is largely practical with lots of hands-on computer work such as:
- Project management
- Effective communication in business
- Systems development
- Personal and professional development
- Local Area Networking technologies
- Networking infrastructure
- Installing and configuring a server
- Configuring Windows systems
English and maths - skills for your future
Employers and universities really value skills in English and maths. So, building on your existing knowledge of these subjects will help you prepare for your future career or further study. *If you are aged 16-18 and have not yet achieved GCSE English Language and Maths at grade C or above/grade 4 or above don’t worry - we’ll support you with the right lessons to increase your confidence in these essential employability skills.
Our courses are designed to help you achieve your ambitions, whether you plan to go on to a higher level of study or start a career. Employability and study skills will be included to help you develop the broad skills required by industry. They will vary from course to course and are designed to meet local and national employer needs.
Maid Marian Way, Nottingham NG1 6AB
01 August 2017 - 31 July 2018
City & Guilds Level 4 ICT Systems and Principles for IT Professionals
Adults who are aged 19+ without the necessary qualifications are welcome to apply.
|Teaching & assessment||
This course will be assessed by completing a number of practical assignments graded at Pass, Merit or Distinction.
Alternatively, this is an ideal qualification if you’re working in or looking to progress your career in senior or supervisory positions in areas such as:
Want to know more about the careers this course could open up to you? Check out Career Coach here!
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