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Trade Union Education: Handling Personal Cases - Part-time

Trade Union08

Course outline

This course aims to help workplace union reps to deal with all manner of personal cases, including disciplinaries, grievances, capability cases, etc. It aims to help reps to manage their union work more effectively and to enhance their ability to defend their members and to organise in the workplace.

  • Developing a systematic approach to casework.
  • Case management.
  • Interviewing members.
  • Negotiating skills.
  • Equality issues.
  • Organising around personal cases.

To view dates of upcoming courses, please click here.

Next steps

To enquire about availability and cost of this course, please email

Want to find out more first?

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NOCN Level 1 Award


5 weeks

Level Level 1
Entry requirements

This course is for any union representatives who have completed their initial training with their own union or the TUC.


This course will help with a career within the trade union movement and will benefit reps who want to study for TUC diplomas.

Related courses
International 2X

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